Berlin Police Department NON-Emergency Phone Number:  (860) 828-7080

Chief of Police Matthew J. McNally IV

     860-828-7093

     policechief@berlinpd.org 

     Customer Survey

     Commendation and Complaints 

Marlene T. Kastner

Administrative Assistant to the Chief of Police

     (860) 828-7093

     mkastner@berlinpd.org   

The Records Bureau processes and maintains all reports generated by the Police Department.  The hours of operation for the public are 8:00 am to 4:00 pm, Monday through Friday.  The Records Bureau is closed on weekends and holidays.

Telephone:   (860)-828-7087

Fax:             (860) 828-7590

Copies of Police Reports - Copies of police reports can be obtained from the Records Bureau during usual working hours.  A fee of $.50 per side is charged for all reports (cash or checks only).

Copies of Video, Photos and Audio - Copies can be obtained from the Records Bureau during usual working hours.  A fee of $10.00 PER CD will be charged. (cash or checks only)

 Note: Reports are maintained and released in accordance with applicable State Statutes.

Applications for Carrying a Handgun - Applications for handgun permits can be obtained from the Records Bureau during usual business hours 8:00 am to 4:00 pm Monday - Friday.

Vendor Permits - Vendor permits can be obtained from the Records Bureau Monday - Friday from 8:00 am to 4:00 pm.  There is a $50.00 fee for the permit, plus either a $10.00 per month fee OR a $100.00 fee for the entire year.  The Vendor Permit fee is only waived when it is approved, unless the organization is exempt from this fee under Town Ordinance Article 3 Sec. 5-32.  Please see the Vendor Permit Application letter for more information.

 Fingerprinting - Schedule applicant fingerprints online

The Investigations Division operates and maintains the evidence lab.   It also   maintains all department photographs and the departments' fingerprint file. The Investigations Division investigates and assists other   areas of the   department in   their   investigations of felonies and all crimes involving fraud, theft, and violence. The Investigation Division performs other related functions the Chief of Police determines necessary.

The Youth Bureau is responsible for the overall coordination of the department's efforts regarding children and youth, including delinquency, family with services needs, abuse, neglect, and missing persons.  The Youth Detective screens all reports dealing with police contact with children, makes/reviews all departmental court referrals of juveniles (persons less than eighteen years of age), an makes/reviews decisions to divert juveniles from the juvenile justice system.

The Communications Unit is staffed by Civilian Dispatchers. Overall supervision is exercised by the Operations Division Commander.   Patrol Unit Supervisors directly supervise   the Communications Unit. The Communications Unit's responsibilities include;   the reception, analysis, and dispatching of calls for service, the receiving of calls on the Town's Emergency 911 system, and dispatching police, fire, medical, and municipal services as needed.   Dispatch also monitors and dispatches alarms for police, fire, municipal services and all non-emergency calls for service.

If you need to speak to an Officer, kindly call or go to our Dispatch window and the Dispatcher will notify an Officer.

Emergency Number:  911

Dispatch Number:  (860) 828-7080

The Operations Division consists of the patrol and communications units and other special units as determined necessary by the Chief of Police.

The Patrol Unit covers a wide range of traditional police services which may be generally defined as the patrolling of streets for the purpose of preventing crime, protecting life and property, assisting the public in any way possible, inspections of commercial establishments, vacant homes, etc. and the investigation of suspicious persons and vehicles.  The Patrol Unit investigates crime, completes necessary crime and incident reports, protects crime scenes, investigates motor vehicle crashes, and educates the public in rules and laws of the Town and State.  Patrol Units are also responsible for traffic control, selective enforcement of motor vehicle laws, investigation of suspicious motor vehicles and such other functions that the Chief of Police may determine as necessary. 

Commendation and Complaint

Spanish Complaint Form

English Complaint Form

Should you need to submit a complaint, please click on the link above.  The form will give you all the information you will need to make your complaint.

General Order - Complaints/Internal Affairs 

Traffic Stop Complaint

The Internal Affairs Process

The Internal Affairs Unit, under the direct authority of the Chief of Police, investigates all formal complaints of misconduct by department personnel when the Chief of Police orders such investigation to be conducted.  The goal of the Internal Affairs Unit is to ensure that the integrity of the department is maintained and that objectivity, fairness, and justice are ensure by and impartial investigation and review of each complaint assigned to it.

If your complaint results in a formal investigation assigned by the Chief of Police, a thorough, impartial and confidential investigation will be conducted by the Internal Affairs Unit.  The investigation will usually include the examination of physical evidence and interviews with all witnesses, the complainant, and subject Officers. After the allegations have been fully investigated, the Chief of Police will determine what action, if any, should be taken to resolve the complaint.

On an annual basis we compile statistical summaries based upon records of internal affairs investigations.  The table below illustrates this:

Complaints and Internal Affairs Investigations

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Thank you.

The Berlin Police Department has one School Resource Officer (SRO).  He is assigned to work directly in the High school, directly with teachers and students.  He will go to McGee Middle School on an as-need basis.  The SRO is part of the Support Services Division.

School Resource Officer  

Berlin High School  

Phone:  (860) 828-6577 ext. 141

Email:  mdepinto@berlinpd.org

                                                      School Resource Officer Mark DePinto 

The Support Services Division consists of the Support Services Bureau, SRO and the Traffic Bureau.  The Court Liaison Officer assists with arrest reports, prisoner transportation, arrest warrants, and search warrant preparation.  The Support Services Bureau is responsible for grants, computers, communications, accreditation, permits, alarm registrations, court liaison, scheduling personnel for private duty, overtime assignments and any other function deemed necessary by the Chief of Police. 

The School Resource Officer (SRO) is assigned to work directly in the high school working directly with teachers and students.

Schedule an appointment for Fingerprints.

Sergeant Ann-Marie Haas / Accreditation Manager

Phone:  (860) 828-7084

Email:  amhaas@berlinpd.org

Initial Accreditation:  March 23, 1996

Reaccreditation:       March 23, 2001

Reaccreditation:       March 23, 2004

Reaccreditation:       March 27, 2007

Reaccreditation:       March 27, 2010

Reaccreditation:       March 27, 2013

Reaccreditation:       March 27, 2016

Reaccreditation:       March 27, 2019

Reaccreditation:       

Reaccreditation:       March 27, 2010

In December of 2009 the department underwent its fourth on-site accreditation inspection. Deputy Chief

David Belmonte of the Lake Bluff Illinois Police Department was the Team Leader and was assisted by 

Commander Cynthia Aaron of the Burleson Texas Police Department. This year the department received a

flagship certificate for its continual demonstration of excellence in commitment to the accreditation process. 

Reaccreditation:       March 27, 2013

In December of 2012 the department underwent its fifth on-site accreditation inspection. Retired Greensboro North Carolina Police

Captain Andrew F. (Drew) Cannady was the CALEA Team Leader and was assisted by Assessor Eric Borrin, Chief of the New Hampshire

Bureau for Juvenile Justice Services. 

Pictured from L-R: Deputy Chief John Klett, Chief Paul Fitzgerald, CALEA Assessor Eric

Borrin, CALEA Team Leader Andrew Cannady, Sergeant Mike Jobes & Lieutenant Chris Ciuci

____________________________________________________________________________________________________________________________________________________________________________________________

Reaccreditation:      March 27, 2016

In December of 2015, The Berlin Police Department underwent it's sixth on-site accreditation inspection and was

awarded the Advanced Meritorious status.  Chief Gary L. Vest of the Powell Police Department in Ohio was the Team

Leader and Chief J. Jeffrey Smythe of the Burlington North Carolina police department was the CALEA Team Member.

Pictured L-R:  Deputy Chief John M. Klett, Chief Paul D. Fitzgerald, Chief J. Jeffrey Smythe,

Chief Gary L. Vest, Lieutenant Jim Gosselin, Lieutenant Chris Ciuci and Sergeant Todd Lentini

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Officer Tom Bobok

Phone:  860-828-7082

Email:  tbobok@berlinpd.org

Traffic Division

The Traffic Bureau maintains equipment and works with officers assigned to the Mid State Accident Reconstruction Squad to investigate all serious or fatal motor vehicle crashes within the towns of Berlin, Newington, Rocky Hill, Wethersfield and Cromwell.  Officers assigned to the Traffic Bureau receive extensive training in accident investigation and crash reconstruction.

In addition, the Traffic Bureau works with traffic engineers and the Berlin Police Commission to improve road safety by use of traffic signs, signals, pavement markings or other forms of traffic control  The Traffic Bureau plans and coordinates all parades and special events that affect traffic flow on Berlin streets.

Equipment such as traffic data collectors and radar speed signs are used in conjunction with radar and laser enforcement to analyze traffic patterns and enforce traffic laws.

Police Commission Membership - OnBoard

Police Commission Membership - Updated February 2025

Purpose/Authority - Town Charter

 Section 4-3-1. Board of Police Commissioners. Establishment. The Police Department shall be maintained by a Board of Police Commissioners, consisting of five (5) electors, not more than three (3) shall be of the same political party and who shall be elected as provided in Chapter 2 of this Charter. Said commissioners shall be sworn to the faithful performance of their duties and shall serve without compensation.

 Section 4-3-2. Board of Police Commissioners. Officers, Meetings, Vacancies. Said Board shall elect one (1) of its members to be Chairman and one (1) of its members to be Vice Chairman and shall hold regular meetings and keep written records of the same. Meetings shall be held upon call of the Chairman or of a majority of the members of the Board. A majority of the members of the Board shall constitute a quorum. In the event of any vacancy upon said Board, the Council shall within thirty (30) days, fill such vacancy for the unexpired portion of the term of the member with respect to whom such vacancy has occurred. Provided, however, that any such vacancy appointment must be filled by an elector of the same political party as the member who has vacated.

 Section 4-3-3. Board of Police Commissioners. Duties. The Board shall have the general management and control of the Police Department of the town; shall make necessary rules and regulations of the government thereof; may appoint officers and members in said Department, and may remove, suspend or otherwise penalize such officers or members; shall be responsible for the good order, conduct, discipline of the officers and members of said Department, and the preservation of the property used by the Department. The Police Chief shall appoint non-sworn police personnel in said department. The purchase of apparatus, supplies or property necessary for said Department shall be made as provided in Section 5-5 of this Charter, based on the specifications and recommendations of said Board.

 Section 4-3-4. Board of Police Commissioners. Authority of Policemen. The employees have all such authority with respect to the service of criminal process and the enforcement of the criminal laws as is vested by the Connecticut General Statutes in police officers. Said Board shall designate a Chief of Police, who shall be the chief administrative officer and responsible to said Board. No employee of the Police Department shall serve on said Board.

Section 4-3-5. Board of Police Commissioners. Law Enforcement. Said Board shall cause to be faithfully enforced in said town all the laws of the state and all the ordinances and bylaws of the town, and shall have jurisdiction within said town of the parking of motor vehicles upon its streets and highways, and make regulations concerning the same and concerning traffic, so far as the same shall not be inconsistent with the provisions of the Connecticut General Statutes.

 Section 4-3-6. Board of Police Commissioners. Budget. Said Board shall prepare an itemized budget as provided in Chapter 7 of this Charter.

The Berlin Police Department is proud to announce the creation of our new Community Relations Team. 

The Community Relations Team will be commanded by Lieutenant Shawn Solek and coordinated by Ofc. Brandon Lagueux. 

Team members Ofc. Cathy Griffin, Ofc. Aimee Krzykowski, Ofc. Kevin Chaffee, and Ofc. Isabella Delgado look forward to building on our already strong relationship with the community.  Stay tuned over the next couple weeks as we introduce these officers who will strive to connect with our community with the overall goal of preventing and reducing crime.  If you have an interest in getting involved in a Neighborhood Watch or have any questions about how to create one please contact us at crimewatch@berlinpd.org.

CRT Flyer

CRT Contact Sheet

CRT Suspect Information Sheet

CRT Event Sheet